This case takes place in Texas and involves a woman who was shopping at a grocery store and was severely injured by a falling display of boxes. The stack of boxes was located on a pallet, and not properly stacked or secured on a shelf. When the woman reached to pick up boxes of the product, the display fell on her head and caused significant injuries which will require lifetime care. This case required an expert on store displays, proper method of operation, and premises liability.
I have over 35 years of experience managing supermarkets and other retail stores. There are specific operational procedures to ensure the safety of the consumer that were clearly ignored in this case, as obviously this sort of situation should not be able to occur. I can speak to guidelines and can speak from an operational perspective as to way displays should be built and proper precautions. With this type of display, shoppers should not be able to threaten the stability of the display in the course of selecting items. I have reviewed a number of supermarket safety cases of a similar nature in the past.
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