Expert Qualifications
This expert has more than 25 years of experience the telecommunications field, performing technology-intensive analysis and project management. He earned his BA in English from Yale University, and his MS in Computer Science from the Stevens Institute of Technology. He has performed strategic analysis for FEMA's telecom network and contact center 5 year plans. He has functioned as an expert witness on several occasions with a 100% success rate, and is currently the CEO and principal of a private IT and telecom consulting firm.
Bio Snapshot
- Location: California
- B.A., English, Yale University
- M.S., Computer Science, Stevens Institute of Technology
- 100% win rate in Expert engagements
- 25+ years in Fortune 100 companies and Public Sector
- Current, CEO and principal, private IT telecommunications consulting company
- Holds 4 patents in a call center interaction queuing system
