“I have been in the health care field since 1977. I have been a Nursing Home Administrator in 4 different states. I have also been the Executive of several Independent, Assisted Living and Memory Care Communities I have been the administrator of both Assisted Living facilities as well as skilled nursing homes. In this case it sounds like the woman sustained her injuries in an Assisted Living facility although in the explanation of the case it also mentions nursing home.
Regardless of the level of care, bed rails are not used anymore since they are considered a restraint. I have had cases where a very thin resident slipped between mattress and the bed rail and choked to death and other cases where the resident climbed out of the bed using the side rail and was very seriously injured.
The standard of care for the last few years is that facilities provide high /low beds with no side rails. For a fall risk resident a “”landing mat”” can be placed next to the bed in the low position. Staff education is huge part of keeping a resident safe.
Another huge red flag is that the resident was transported by the nursing home. That is a huge liability issue for the facility. I have personally never worked in a place that would allow staff to transport a resident. When someone falls, the protocol is to take vital signs but do not move the resident. The facility must call 911 and the paramedics will assess the patient and transport the patient to the hospital ER. Moving the patient and transporting them could cause more damage until the assessment shows what is wrong.
The post-fall protocol would be to assess the room and make the necessary accomodations for the resident’s condition and limitations. 1.e. low bed, landing mat, call light within reach, written protocols in place and staff education.
I have reviewed similar cases and I am very comfortable reviewing this case.”